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Melissa
Dedicated September 2021

*Sigh*

Melissa, on March 31, 2021 at 7:53 PM Posted in Planning 0 6

I switched venues due to COVID. I love this new venue. It's on the water it's so beautiful it comes with light and everything.

But

A little backstory, I had wedding planners before switching venues. I love and adore them. This venue didn't say they had a venue coordinator at first. That's totally fine. However, it seems this venue coordinator typically does everything and doesn't work often with outside planners but said she had on occasion. However, the three of them (two planners and venue coordinator) agreed they could all work together.

I went and met with my planners, the venue coordinator, and FH to discuss some things. She gave us some adds on and said they were not set in stone. These add ons are NOT included in the contract and I never formally agreed to it. For two reasons 1. it was only a consult to get a quote and 2. she wasn't giving pricing. She said she didn't want us to feel limited and she would quote us and let us choose after she knew what we wanted. We all thought that was weird but whatever. Before making the quote she asked what my budget was for extras.

That was a month ago fast forward to this week...

We get the quote back and it's 2.5 times more than the budget we gave her. So I gave it to my planners and we worked together to pick add ons that could work in the budget. My planners sent that back to the venue coordinator and she sent this email to me saying she was removing herself from the design process. She said we are doing things differently than we discussed in the consult, (it was just a consult and we didn't agree to anything.) She said she would still create a map of the venue and help people park their cars. She feels it would be too complex working with my wedding planners (she typically doesn't work with planners) However, there were add ons I was counting on from her. My planners think that email was her way of taking any add ons off the table. I am still very anxiously awaiting her response if that's what she means. If that is the case it really screws me over. During the consult, my planners and the coordinator agreed they would work together and had no problem doing so. She wasn't upfront during our consult and gave a quote that was much higher than we discussed. She said I could pick or choose any add ons and now I feel like she's changing tune.

6 Comments

Latest activity by Melissa, on April 2, 2021 at 2:08 PM
  • J
    Master 0000
    Judith ·
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    Their job, as far as the venue is concerned, is to direct you toward high end choices to increase your spending . And in many places there is a kick-back
    where they actually get a commission for steering you to a higher price or new vendor. ut of working with your folks seems unlikely to change your people to go higher, her services are pulled to go toward a bride and planners more likely to be nudged/ pushed/ influenced up. Two Inns where I frequently cook for catering work this way.
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  • Melissa
    Dedicated September 2021
    Melissa ·
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    She's the owner of the venue so it's not like she's getting extra pay on top of it for getting me to use her services. Which are not high end. Instead of paying a bar tender she wants me to just leave a bar unattended like a free for all. She shouldn't have agreed to work with us if it was going to be an issue.
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  • J
    Master 0000
    Judith ·
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    A bar left for anyone can go up 2-3x as much in consumption over a bartenter. I agree she should not have offered then pulled back.
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  • D
    June 2021
    Dj Tanner ·
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    That is ridiculous. No bartender?? How is that even legal. She seems shady
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  • Jeanie
    Super February 2020
    Jeanie ·
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    Maybe I’m wrong, but shouldn’t your wedding planners be sorting this out for you and then giving you your options? If they were at the initial meeting, as a wedding professional they may know better what to say to get things straightened out than you (who is now understandably stressed out). Things can easily add up if the venue decides they want to nickel and dime you over everything, but if they’re trying to screw you, I would look elsewhere.
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  • Melissa
    Dedicated September 2021
    Melissa ·
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    The issue is the venue coordinator is REFUSING to work with my planners. She will only speak to me. Even though she told me and the coordinators at the initial meeting she would be happy to work with the planners.

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