I switched venues due to COVID. I love this new venue. It's on the water it's so beautiful it comes with light and everything.
But
A little backstory, I had wedding planners before switching venues. I love and adore them. This venue didn't say they had a venue coordinator at first. That's totally fine. However, it seems this venue coordinator typically does everything and doesn't work often with outside planners but said she had on occasion. However, the three of them (two planners and venue coordinator) agreed they could all work together.
I went and met with my planners, the venue coordinator, and FH to discuss some things. She gave us some adds on and said they were not set in stone. These add ons are NOT included in the contract and I never formally agreed to it. For two reasons 1. it was only a consult to get a quote and 2. she wasn't giving pricing. She said she didn't want us to feel limited and she would quote us and let us choose after she knew what we wanted. We all thought that was weird but whatever. Before making the quote she asked what my budget was for extras.
That was a month ago fast forward to this week...
We get the quote back and it's 2.5 times more than the budget we gave her. So I gave it to my planners and we worked together to pick add ons that could work in the budget. My planners sent that back to the venue coordinator and she sent this email to me saying she was removing herself from the design process. She said we are doing things differently than we discussed in the consult, (it was just a consult and we didn't agree to anything.) She said she would still create a map of the venue and help people park their cars. She feels it would be too complex working with my wedding planners (she typically doesn't work with planners) However, there were add ons I was counting on from her. My planners think that email was her way of taking any add ons off the table. I am still very anxiously awaiting her response if that's what she means. If that is the case it really screws me over. During the consult, my planners and the coordinator agreed they would work together and had no problem doing so. She wasn't upfront during our consult and gave a quote that was much higher than we discussed. She said I could pick or choose any add ons and now I feel like she's changing tune.