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Just Said Yes October 2020

Support doesn’t answer

Jenna, on June 22, 2020 at 2:58 PM Posted in Account Support 0 4

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Has anyone else had issues with WeddingWire support? I have been contacting them since December about my guest not being able to find us through the search option and support doesn’t respond. Like at all. It’s super frustrating and honestly so rude that I can’t get a simple update on the issue that has been happening for SIX months

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4 Comments

Latest activity by Jenna, on July 1, 2020 at 1:56 PM

Devoted September 2020
Queen Cone · on June 22, 2020 at 8:44 PM
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Yea they never answered me from march
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WeddingWire Administrator March 2023
WeddingWire Support Team · on June 24, 2020 at 10:53 AM
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Hi Jenna, we are so sorry to hear you are having trouble with your wedding website being searchable! Our Development Team is aware of this issue and one of our representatives will be happy to reach out once we have some updated information for you.
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Just Said Yes October 2020
Jenna · on June 24, 2020 at 11:05 AM
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I have been waiting since April for an update and I know people who have been waiting since December. I get the above response or no response at all.
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Just Said Yes October 2020
Jenna · on July 1, 2020 at 1:56 PM
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It has been months no one has reached out. This is very rude customer service.
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