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CourtneyBrittain
Master August 2019

Too many emails

CourtneyBrittain, on June 5, 2019 at 7:59 PM Posted in Account Support 0 12
Anyone know how to unsubscribe from emails from WW? I want to be notified via the app whenever someone comments on discussions but I don’t need emails about it too

12 Comments

Latest activity by Jo, on September 5, 2019 at 11:25 AM
  • Emly
    Expert June 2020
    Emly ·
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    Following because I feel your pain😂
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  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    I don’t get emails from WW, but there should be an unsubscribe link at the bottom of any emails like that.
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  • Alycia
    Expert September 2021
    Alycia ·
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    I wish you could reduce the alerts
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  • CourtneyBrittain
    Master August 2019
    CourtneyBrittain ·
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    Unfortunately there’s not one that I see
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  • CourtneyBrittain
    Master August 2019
    CourtneyBrittain ·
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    Okay now I feel stupid because there’s not an “unsubscribe” but there is a “manage preferences” at the bottom of every email where I can go and unselect emails 🤦🏻‍♀️
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  • Mcskipper
    Master July 2018
    Mcskipper ·
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    Lol don’t feel dumb. The emails drove me batty for a long time and I *thought* I’d tried to turn them off before. I got so fed up one day I went to change my email address in the settings to my junk email and it was only THEN that I noticed I could un-tick a box 🤣🤣
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  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    Hey! You can use the "Manage Preferences" link at the bottom of each notification email, and you can also unsubscribe from specific types of email notifications in your account settings: Account Settings - Notifications. That lets you see what types you're subscribed to, and lets you change your preferences any time you want. Hope that helps!!

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  • Andressa
    Savvy August 2020
    Andressa ·
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    Hi! I did that, but my fiance and I still get the emails. How long does it take?
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  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    It should be pretty quick. Did you both do it on each of your accounts? Did you hit "save changes" after unticking the boxes? When you check back now are the boxes ticked or unticked?

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  • CourtneyBrittain
    Master August 2019
    CourtneyBrittain ·
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    It took maybe 24-48 hours max!

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  • Andressa
    Savvy August 2020
    Andressa ·
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    Yes! The boxes are all unticked, but we are still receiving the emails.
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  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    I'll email you directly and we can do a deeper dive together - we'll get to the bottom of this!

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