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M
Savvy February 2011

Unhappy with Florist...help!

M, on May 14, 2012 at 8:49 PM Posted in Style and Décor 0 13

I was married at a resort in February 2011. I used a florist who worked out of her home doing flowers for major resorts in the area. We met and I felt that she really understood the look I wanted for our wedding flowers. I had read in a bridal magazine that it was important to let her know what I didn't want as well as what I did want. We had also agreed to use floral arrangements from the rehearsal dinner for the reception the next night.

Well, when I got to the rehearsal dinner I was shocked to see that the arrangements were made from flowers that were on my list of flowers I did NOT want. I threw a little fit and they assured me it would be ok.

However, on my wedding day, EVERY FLOWER and RIBBON WAS EXACTLY WHAT I LISTED ON MY "DOES NOT WANT LIST."

When I complained afterwards the florist never called me and the resort wedding planner said I approved the florist's typed notes, so it was my fault.

I still want to know what happened and an apology. Is that too much to ask?

13 Comments

Latest activity by Mrs. Clark aka Mrs Awesomepants, on May 15, 2012 at 8:30 AM
  • Leslie
    Devoted October 2012
    Leslie ·
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    Double post

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  • Leslie
    Devoted October 2012
    Leslie ·
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    Not at all, you had a contract and that is not what you wanted or paid for. I would continue to pester them until they respond.

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  • Mrs. Clark aka Mrs Awesomepants
    Master November 2011
    Mrs. Clark aka Mrs Awesomepants ·
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    Sounds like they mixed up the lists but over a year later, you really have no grounds anymore.

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  • Shannon
    Master August 2013
    Shannon ·
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    Yeah I agree with Mrs. Clark. It sounds like she mixed up the lists of do and do not use. If you approved her typed copy that stated as such then it would be your fault as much as it is her's. Looking back at being married over a year, are the flowers really that big of a deal? If you were upset about it you should have dealt with it in a more timely manner.

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  • M
    Savvy February 2011
    M ·
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    Hi, I do not want money back, I just want answers.

    The list that she sent me was very generic, it did not list what I didn't want. I just thought she got it and was being really positive.

    For instance:

    I did not want white flowers anywhere. I wanted my dress to be the only white in the room.

    I did not want any ribbon with wire in it.

    I especially did not want hydrangeas

    I did not want my bouquet in a round ball of roses.


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  • M
    Savvy February 2011
    M ·
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    Here is a close up of the wire ribbon

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  • Tach
    Master July 2012
    Tach ·
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    Honestly, it sucks that she didn't really listen. But at this point you're probably not gonna see anything done.

    Did you speak with her after it happened?

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  • M
    Savvy February 2011
    M ·
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    She never answered any of my calls and she had the resort pressure me into dropping it.

    I was caught up in the moment of the wedding and couldn't find MY notes from our meeting.

    I just found them as I was cleaning out my desk and sure enough, I DID go over all of that stuff with her. I even had pictures and the flowers look nothing like the pictures.

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  • M
    Savvy February 2011
    M ·
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    I should have known it was a bad sign when she had made a big deal about me coming over the day before to pick out the roses for my bouquet and never answered her phone that day.

    We paid top dollar for all of this too.

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  • Mrs. Clark aka Mrs Awesomepants
    Master November 2011
    Mrs. Clark aka Mrs Awesomepants ·
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    Well, like I said before, it's too late to go back and demand to know what was wrong. Something like this really should have been solved LONG before now if it bothered you so much.

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  • Shannon
    Master August 2013
    Shannon ·
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    If it was a big issue to you, you shouldn't have dropped it with the resort and should have dealt with it right after your wedding/honeymoon. Chances are she's done so many other weddings between then and now she's not going to remember your conversations. Sorry but I think you need to just forget about it and move on because you will only cause yourself more stress trying to dig up a year old problem.

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  • M
    Savvy February 2011
    M ·
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    You are probably right. I really did try but my husband told me to drop it and enjoy being married. It wasn't until I found those notes that it reminded me that I was justified to be angry. I think leaving a somewhat negative review on websites like this and other sites has made me feel a great deal better. Thanks for you responses.

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  • Mrs. Clark aka Mrs Awesomepants
    Master November 2011
    Mrs. Clark aka Mrs Awesomepants ·
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    Don't get me wrong, I understand being upset but at the same time, it's not worth keeping those feelings around with you. Leave at lesson learned and carry on.

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