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Krystle
Just Said Yes May 2022

Unresponsive Photographer 2 weeks from Wedding Day

Krystle, on May 2, 2022 at 4:12 PM Posted in Planning 0 12

At what point do I freak out and try to find a backup photographer? I signed my contract with my current photographer 6 months ago. He was very responsive at first but I haven't heard a peep from him in the last 2 months. His contract states he is to respond within 48hrs on business days and also stated he would be sending me a shot-list survey 4 weeks out. We're 12 days away and I've still not heard a thing. I emailed last week - no response. Called and left a voicemail - no response. Emailed again today - nothing. The panic is starting to set in but am also trying to be patient and not stress myself out.

Has this happened to any of you? Is he just busy and I'm being impatient or am I valid for worrying about this 12 days out from the big day? I don't want to annoy him but also...are you alive, buddy?

I've asked him to add an additional hour (which we discussed at the start and he said was doable) but he's not agreed or made any updates to our contract and our final payment is due in 5 days. Do I pay him on time even though he's not responding??

12 Comments

Latest activity by Fiona, on May 5, 2022 at 2:48 PM
  • Leslie
    Devoted December 2022
    Leslie ·
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    Ohmygosh🙃 you’re in the total right to panic😬 that is very irresponsible of him! Is there any way you can go to his studio/office in person and talk to him then? I wouldn’t give final money until I was 100%he was going to show up at the wedding. Best of luck!
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  • Cece
    Rockstar October 2023
    Cece ·
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    Oh my gosh, hopefully he is just super busy, or sick, or on vacation, or something like that! That being said (and not to panic you), but our photographer did the same thing, and it turns out she decided to close her business and wasn’t planning on doing our photos anymore! I would say keep trying to get a hold of him, but also reach out to other photographers whose work you like ASAP, to see if anyone is available on your wedding date. At least then, if he does cancel on you, or doesn’t respond in the next few days, you will know what your options are in terms of replacing him. Good luck girl, I hope everything works out!
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  • S
    Devoted September 2022
    Sara ·
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    I agree, start reaching out to other photographers. Plus, I’ve learned the wedding industry is a small industry. They will know what is up with him and will tell you. Also reach out to your other vendors for suggestions on their recommendations. Good luck!
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  • Jennifer
    Savvy June 2022
    Jennifer ·
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    I am so sorry this is happening to you! It is very unprofessional of the photographer. If he had an emergency or went on vacation, it’s not to much to ask for a heads up. It seems he has already broken the contract but I would consult someone about the legality of the agreement so you don’t book another photographer and are stuck with the original too.
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  • Fiona
    Beginner July 2022
    Fiona ·
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    This is NOT standard and you have every right to be feeling anxious/nervous. Also reasonable would be blowing him up with calls and emails at this point. There are some fantastic recommendations above - consulting on breaking the contract (does it say anything about communication in the contract, BTW?), exploring back-ups just in case, and seeing if there is a studio where you can present in person. Financially, you do not want to be bound to two photographers at once, so be weary before signing another contract. I also wonder if there is anyone else on his team or in his company whom can be outreached also?

    Hang in there - you sound very compassionate Smiley smile

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  • S
    Devoted September 2022
    Sara ·
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    Have you found the photographer? I feel stressed out for you!!!

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  • Krystle
    Just Said Yes May 2022
    Krystle ·
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    He FINALLY replied to me Tuesday but basically was like "Oh weird, you haven't seen a reply since March?" and answered 1 of the 5 questions I've asked since trying to get ahold of him in March -__-

    I'm annoyed but at least I know he's alive and not ghosting us.

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  • Krystle
    Just Said Yes May 2022
    Krystle ·
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    Thank you, Fiona! I FINALLY heard back from him on Tuesday *PHEW*

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  • Krystle
    Just Said Yes May 2022
    Krystle ·
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    Thank you, Jennifer! I FINALLY heard back from him on Tuesday *PHEW*

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  • Krystle
    Just Said Yes May 2022
    Krystle ·
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    Thank you, Cece! I FINALLY heard back from him on Tuesday *PHEW*

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  • Krystle
    Just Said Yes May 2022
    Krystle ·
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    Thank you, Leslie! I FINALLY heard back from him on Tuesday *PHEW*

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  • Fiona
    Beginner July 2022
    Fiona ·
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    What a relief - thanks for the update Smiley smile
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