Venue Proposal: Anxiously waiting…

So my fiancé and I have been searching and touring venues throughout the last month. 3 weeks ago we toured this one venue that we fell in love with. We actually thought we were set on a previous venue, but that quickly changed after we saw this one. Anyways, a day after the tour, I had emailed the venue sales coordinator (whom we scheduled the tour with) that we were interested in taking the next step of putting a two week hold on a date we wanted, and she said the event associate, whom she cc’d on our emails, would be the one to get a proposal made for us and would send it as soon as it’s done. Well, it’s been over a week now and still no proposal received. We were told our hold is good till next Tuesday, but how are we supposed to make a decision by then if we still don’t have it? I’ve emailed them on Monday to follow up and see how the proposal making has been going and when to expect to receive it—still haven’t even gotten a response back from any of them. Maybe we were spoiled with the other venues we’ve toured, because they’ve sent their proposals either the same day we toured or at most a day after… Do proposals normally take this long to come back? I’m about to contact them again because now I’m psyching myself out thinking we may lose out on this venue that we really love and want, but then I’m also thinking if this lack of communication or delayed response is happening now, what more for later down the line as wedding planning progresses once we agree to the venue? Ugh. Thanks for coming to my rant for whoever is reading this.