My fiance (now husband) and I were planning on getting married on Oahu, HI this past Sept but due to covid, we shifted plans and got married in a small ceremony here in California. The venue that we booked is not cooperating with us and telling us that they cannot provide a refund at this time because they are under water and whatever funds that they received they are using it to maintain the property. They are offering to not charge us a change fee to move back the date (which we don't need since we already got married) or give us a voucher.
Considering that Hawaii has been on lockdown a few times and there was no way that we could have traveled there without quarantining for 14 days and large events could not take place, how is this ok that the venue won't even cooperate?
Has anyone been in the same situation here or dealing with something similar?
