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Julia
Just Said Yes November 2023

Venue response time?

Julia, on September 2, 2021 at 9:33 PM Posted in Planning 0 3
Hey all! I’m planning our 2023 wedding. We chose our reception venue who has been very responsive and gave us a contract to sign. I haven’t signed yet as I followed up with several questions. I didn’t hear back so followed up two weeks later and still nothing, not even an acknowledgment of receipt of the email. Should I be cautious??

3 Comments

Latest activity by Kari, on September 3, 2021 at 9:25 AM
  • H
    Dedicated January 2022
    H ·
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    Follow your gut. Have you tried calling by phone? I would be cautious, there are many horror stories on here about unresponsive venues. This is the time when they should be on their A-game since they’re trying to earn your business.. if they can’t pull it together now, what makes you think it’ll be better in 2 years?
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  • Julia
    Just Said Yes November 2023
    Julia ·
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    Thanks! This is a good point. I figured since we're a 2023 wedding, we aren't their priority. But something like an acknowledgment of our email would be reassuring. I understand people are busy, but I don't want to be completely ignored.

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  • Kari
    Master May 2020
    Kari ·
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    Agreed with this.

    Stuff happens, so I wouldn't disregard one missed email, but if they seem chronically unable to answer even basic questions from a potential client then I hate to think of how they will serve you once you've already invested money and they have you on the hook.

    Give them a call. If you don't get answers to your questions soon (or a reasonable explanation as to why they were delayed along with a timeline for prompt follow up), I'd look elsewhere.

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