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Master January 2012

Vista Print Woes..

Jen P., on April 18, 2012 at 1:25 PM Posted in Do It Yourself 0 11

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Usually my items take only a week to print and up to 2 weeks (but usually just 1) to ship and arrive.. I ordered my invites and RSVPs on the 7th and it hasn't even "printed" or "shipped" yet.. it just says "in progress".. what does that mean??

The estimated delivery date is the 28th.. but if it hasn't even printed yet, I wonder if that will happen... Makes me sad.

Guess I'm too used to that little email from them, "Your order has shipped early!"

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Latest activity by ilovemedia, on May 13, 2012 at 4:52 AM

Master August 2012
M.S.P.D · on April 18, 2012 at 1:25 PM
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Call them!!!
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Master March 2008
Hayley C™ · on April 18, 2012 at 1:33 PM
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LOL - I know what you mean. I'm so used to my VP orders coming 3 - 5 days earlier than expected that when they come on the original delivery date, I'm all antsy.

"in progress" could mean it is printing right now
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Bryan Black · on April 18, 2012 at 1:38 PM
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You might want to consider (Got Print).
They are a reliable print company.
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Master January 2012
Jen P. · on April 18, 2012 at 1:50 PM
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@Hayley- "I'm so used to my VP orders coming 3 - 5 days earlier "
I know!! It feels a lot similar to daddy cutting me off his bank account!! I want to shooooppppp!!
I sure hope it means printing now, I'm getting anxious! I'm not used to being anxious with them!
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VIP September 2012
Blair · on April 18, 2012 at 2:08 PM
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Jen-you just reminded me I just placed an order recently :-)

mine just shipped, this one took a lot longer for some reason.
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Master August 2012
M.S.P.D · on April 18, 2012 at 2:31 PM
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Wedding season seems to slow everyone down! lol
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Expert September 2012
Christina · on April 18, 2012 at 4:39 PM
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On my first order with them it took only a week . The most recent order I did took almost 4 weeks from ordered to received.
Keep in mind, we are nearing the height of wedding season. Most weddings are done between May-September. I'm sure there are a number of brides who have ordered invitations for their June weddings and most likely had them expedited. That could be slowing down your order.
Although, I agree w/Sky. Give them a call/email them. They have been really helpful each time I have contacted them.
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Master January 2012
Jen P. · on April 18, 2012 at 4:50 PM
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SMH... VistaPrint.. this is unnacceptable. Don't they know my order is more important??
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Super October 2012
Fawn · on April 18, 2012 at 5:14 PM
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I'd give them a call tomorrow just to check on the status and to "double check" on the arrival date. If there's some sort of hold up in printing they may offer to speed up the shipping method for free if they can't still guarantee you'll get them by the 28th.
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Master September 2017
Jessica · on April 18, 2012 at 5:16 PM
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I had my last order say in progress... and was on my doorstep the next day...
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Savvy February 2013
ilovemedia · on May 13, 2012 at 4:52 AM
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That is right, you should call them. Nothing would alert them more than a worry call from a customer. By the way, you can try other services providers like Print Place. See if it works well for you.
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Vista Print Woes..

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