I am not please with my day of coordinator.. To my understanding (and was part of the proposal she gave me) I had 4 hours of planning leading up to the event. The main reason I hired her was because the event coordinator at my venue isn't very helpful and I thought an extra person the day of would be helpful. I have emailed her 3 times between July 20 and August 3 and got 0 response. I could not find her phone number so I reached out on Instagram asking if she had received my emails. She read it and didn't respond for 2 hours. She then responded saying she doesn't think she has received them and gave me a completely different email than we had originally corresponded with (there were two that she was using when I first booked her, and I included the two on the emails I sent). I then forwarded all the previous emails I sent to her to her "new" email and still no response.
My wedding is October 8. To me, these are red flags and I no longer want to work with her and I want my deposit back. Am I wrong for emailing her and explaining my concerns and asking for my deposit back?
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