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Just Said Yes September 2020

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William, on November 25, 2019 at 12:58 PM Posted in Account Support 0 3

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I am having trouble enabling my new web-page.

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Latest activity by WeddingWire Support Team, on December 2, 2019 at 3:49 PM

WeddingWire Administrator March 2023
WeddingWire Support Team · on November 27, 2019 at 3:11 PM
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Hi William! Please reach out to our Support Team at help@weddingwire.com so we can further assist you.
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Just Said Yes September 2020
William · on November 27, 2019 at 5:04 PM
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Hi, we are concerned that when we put our names into the search it comes up as "no match found". We don't understand why that is.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on December 2, 2019 at 3:49 PM
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Hi William! We are so sorry to hear that you are having trouble with the Find a Couples' tool. Our Development Team is aware of an issue that can cause some accounts to not appear in search results. It may take a bit of time to address this issue completely, so we recommend sharing your direct website URL for the time-being. Please don't hesitate to reach out to our Support Team at help@weddingwire.com if you have any additional questions or concerns.
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