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Just Said Yes May 2018

Website doesn't work on mobile browser

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Dominic, on February 1, 2018 at 11:27 PM

I recently created a website with the Wedding Wire planning tools, and everything was great. The tools and ease of use are awesome, I pretty much finished up the site in a couple hours. The only issue was with the mobile version of the site. On Android devices it seems to work as expected, but on...

I recently created a website with the Wedding Wire planning tools, and everything was great. The tools and ease of use are awesome, I pretty much finished up the site in a couple hours.

The only issue was with the mobile version of the site. On Android devices it seems to work as expected, but on iOS it fails to display any of the pages. After a bit more testing around, it looks like it is only Google Chrome that it is breaking on. I sent the link to a friend and it offered the same results.

It could possibly be an update to Chrome (I am running version 64 currently), but other than that I'm not sure what to do. Any insight on this issue?

Link to live website here .

Photo of issue - all pages are like this

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26 Comments

Beginner March 2020
DyaShae · on April 13, 2019 at 7:18 PM
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It worked for me a few days ago when I sent the link to my fiancé to try it out.
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Just Said Yes June 2019
Stephanie · on April 13, 2019 at 8:03 PM
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This is the response I received: Thank you for reaching out! We are currently experiencing an issue with the welcome page coming up as blank when the website is set with the 'Paged' setting, we apologize for the inconvenience! Our Development Team is working on fixing this as quickly as possible.
In the meantime, you can switch your website layout to 'Stacked' and that way, guests will simply scroll through the pages, rather than having to click on each page. The welcome page does show up this way! To make this change, go to your wedding website, click on Design, and select 'Stacked'.
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Just Said Yes August 2019
Darren · on April 14, 2019 at 12:53 AM
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Our site has been set to stacked all along and it is still not working. So I think the bug goes beyond that.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on April 15, 2019 at 2:26 PM
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Hi Darren! If you are having an issue with your wedding website outside of the welcome page appearing blank, please email support@weddingwire.com so that we can troubleshoot this issue for you!
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Just Said Yes December 2019
Jackie · on April 16, 2019 at 10:10 PM
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I just created a website yesterday and it seems to work fine on my laptop but just sent the link to my fiance on our save the date I am creating and it isn't working through an ipad.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on April 17, 2019 at 9:40 AM
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Hi Jackie, is there an error message of any kind that you are seeing when you try to pull it up on the mobile device?
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