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Erika
Just Said Yes August 2019

Website not working?

Erika, on November 24, 2018 at 7:23 PM Posted in Account Support 0 12
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I just completed my wedding website and keep getting “502 Bad Gateway” appears when I try to look at it. Please help! Thanks!

12 Comments

Latest activity by Alexandra Cataldi, on February 9, 2022 at 2:53 PM
  • Laura
    Champion June 2010
    Laura ·
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    Hi Erika. I'm sorry you've had a problem with your website. Can you tell me if you're still experiencing the problem or if it's fixed now?

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  • Erika
    Just Said Yes August 2019
    Erika ·
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    Hi, I’m still having trouble. The 502 message is still coming up. Any ideas of what could be wrong? Thank you!
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  • A
    Just Said Yes October 2019
    Arielle ·
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    I am having a similar issue. Also if I add registry, the page to open it will not appear like for photos or wedding party info.

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  • Erika
    Just Said Yes August 2019
    Erika ·
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    Hi, no it’s not fixed yet. The 502 message is still coming up. What can I do to help fix it?
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  • Erika
    Just Said Yes August 2019
    Erika ·
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    Yes that sounds like exactly what is happening with mine.
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  • Jessica
    Beginner June 2019
    Jessica ·
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    Mine is doing the same thing! I have had people that are trying to RSVP send me messages to let me know that they can't get it. I JUST gave my website to a lot of people last week and now they can't even access it.

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  • Laura
    Champion June 2010
    Laura ·
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    Thanks for letting us know about the issue. We have reported it and will work on getting it resolved ASAP.

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  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    It's now fixed! Thank you everyone for letting us know and for your patience while we worked on it.

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  • Erika
    Just Said Yes August 2019
    Erika ·
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    Thank you!!!!
    • Reply
  • M
    Just Said Yes September 2019
    Meghan ·
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    Its still not working for me


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  • Laura
    Champion June 2010
    Laura ·
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    Hi Meghan. Try clearing your cache. It should load fine after that. If it doesn't, let us know or try emailing support@weddingwire.com.

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  • Alexandra Cataldi
    Just Said Yes May 2022
    Alexandra Cataldi ·
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    Mine hasn’t worked in a week and everyone is now getting invites. I sent in a help ticket but wedding wire acted like they didn’t care! It won’t work by name search OR by typing the URL. I’m about to give them some sh/t reviews if they don’t actually try to fix it. OVER a week?!?!? Cal in tech support to help the company. I’m pissed
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