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C
Just Said Yes December 2019

Website rsvp trouble

Carlee, on September 12, 2019 at 4:53 PM Posted in Account Support 0 2
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Hello! I've finished my guest list and my wedding website, however there are certain guest that are on my list that are unable to find there names when they search for themselves on the website. How do I fix this before invitations go out?!

2 Comments

Latest activity by WeddingWire Support Team, on September 16, 2019 at 11:55 AM
  • Sara
    Super October 2019
    Sara ·
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    I had the same issue on a different site, and found that if I deleted the guest and re-added them, it seemed to work. I'd try that first.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Carlee! I'm sorry to hear that some of your guests are having trouble locating their RSVP on your wedding website. When you have a moment, please reach out to our Support Team at support@weddingwire.com with the first and last names of a few guests that are having trouble so we can further investigate this for you.

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