Skip to main content

Post content has been hidden

To unblock this content, please click here

K
Just Said Yes May 2019

Website Trouble?

Korie, on February 22, 2019 at 9:31 AM Posted in Account Support 0 23

Is anyone having trouble with their website? For some reason, mine stopped displaying my "Welcome" page automatically. You have manually hit the welcome tab or my website just looks like a blank page. Smiley sad

23 Comments

Latest activity by Frank, on August 14, 2019 at 10:23 AM
  • Cynthia
    Expert May 2019
    Cynthia ·
    • Flag
    • Hide content
    Are you on your computer or using the app on your phone? I just restarted my app and I’m not having any issues!
    • Reply
  • B
    Master April 2019
    Brittany ·
    • Flag
    • Hide content

    Hey Korie! I noticed this recently too! It happens to me on mobile and desktop. Very strange. Going to hang around for more responses!

    • Reply
  • Mara
    Just Said Yes September 2019
    Mara ·
    • Flag
    • Hide content

    I am having the same issue!

    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    • Hide content

    Hi Korie! This is actually a new issue that our Development Team is aware of and working to fix as we speak! We hope that it is resolved quickly, but in the meantime, if you change your website to the 'Stacked' layout instead of 'Paged', that will bypass this issue completely!

    • Reply
  • Jacque
    Beginner June 2019
    Jacque ·
    • Flag
    • Hide content
    View Quoted Comment

    There doesn't seem to be a "Stacked" layout option if you designed your site using the Wedding Website 2.0 tool... help!

    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    • Hide content

    Hi Jacque! Our team just took a look at your wedding website and was not able to replicate this issue. Please let us know what device and operating system you are using to access your wedding website. You can also reach out to our Support Team directly at support@weddingwire.com.

    • Reply
  • Christine
    Beginner October 2019
    Christine ·
    • Flag
    • Hide content
    My website is no longer loading any pages other than the Welcome page! Yet they are all there in edit mode! Help STDs are on order and have this websife! https://m.weddingwire.com/website/christine-and-michael-dola
    • Reply
  • LeAnne
    Savvy June 2019
    LeAnne ·
    • Flag
    • Hide content
    View Quoted Comment
    I am having this same issue and trying to send email save the dates along with my website
    • Reply
  • Kathryn
    Just Said Yes April 2019
    Kathryn ·
    • Flag
    • Hide content
    Yes im having the same issue. I think its on the app. Maybe they are having server issues, but i can't seem to load my site and we need to get our info out ASAP!!
    • Reply
  • Tara
    Savvy September 2019
    Tara ·
    • Flag
    • Hide content
    Yes! On the app and from a computer I can’t navigate any pages.
    • Reply
  • Tara
    Savvy September 2019
    Tara ·
    • Flag
    • Hide content
    View Quoted Comment
    Everyone is having this issue........
    • Reply
  • A
    Dedicated May 2019
    Allana ·
    • Flag
    • Hide content
    Mine is doing that now!
    • Reply
  • Christine
    Beginner October 2019
    Christine ·
    • Flag
    • Hide content
    Ok so Wedding Wire are you looking in to this? When can we expect it to work again?!! Thanks
    • Reply
  • Christine
    Beginner October 2019
    Christine ·
    • Flag
    • Hide content
    View Quoted Comment
    Same with me!
    • Reply
  • Christine
    Beginner October 2019
    Christine ·
    • Flag
    • Hide content
    Any page other than welcome page will not load!

    Website Trouble? 1
    • Reply
  • Tara
    Savvy September 2019
    Tara ·
    • Flag
    • Hide content
    I know it is atill happening! Did you contact support@weddingwire.com yet? I did still havent heard back but everyone who is having issues should contact so they try to address the problem. If they know that a lot of people are affected maybe they will actually try to fix it!
    • Reply
  • Christine
    Beginner October 2019
    Christine ·
    • Flag
    • Hide content
    View Quoted Comment
    This continues to be an issue! WW is not being responsive to this issue!
    • Reply
  • Christine
    Beginner October 2019
    Christine ·
    • Flag
    • Hide content
    View Quoted Comment
    I contacted them and they said it works fine - NOT
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    • Hide content

    Hi Christine! Our Development Team is currently investigating this. I can see you have an open ticket with a member of our Support Team, they will reach out to you shortly!

    • Reply
  • Christine
    Beginner October 2019
    Christine ·
    • Flag
    • Hide content
    View Quoted Comment
    Thank you! It is still not working
    • Reply

You voted for . Add a comment 👇

×

Related articles

WeddingWire celebrates love ...and so does everyone on our site! Learn more

Groups

WeddingWire article topics