Website won't load on my phone

Hi Rachele! We are sorry to hear you are having trouble viewing your wedding website on your phone. When you have a moment, please reach out to our Support Team with the following information:

- The email address associated with your account

- Your device type

- The browser you are using on your phone

- A screenshot or two of the issue

This information will allow our team to further investigate this for you. We look forward to hearing from you!

The same thing is happening to me. I have a Galaxy 9+. It has always loaded and all of a sudden stopped. Blank Screen.

Hi, same thing happening when guests try to RSVP on our site - the page is just blank.
device: Galaxy S9
browser: Chrome

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Hi Kristina! Do you mind emailing support@weddingwire.com so that we can troubleshoot this issue for you?

Same with me. Website is not working

It's hit or miss for people I know with Andriod. Mine still doesn't work. My friend now has the same phone and hers works all the sudden. It is really frustrating because I know most people will try to view the website from their phone and some won't be able to . Not to mention some folks can't even see it from their pc they get an error message if they use my direct url I purchased. I am a little over 2 months from my wedding and I am really bummed about it.

Download the Firefox app and see if it works. Works for me now. But guests wouldn't know that

The website is not working and support has not been helpful

Hi Christine! We are sorry to hear that you are having trouble with your wedding website. Our Development Team is currently investigating this issue, please reach out to support@weddingwire.com so we can keep you updated!

View Quoted Comment I think it’s fonally ok but there is an issue people need to be aware of! If you copy the link from a mobile phone to use for your STDs it will NOT work on a computer due to a leading “m”! I have to have my STDs reprinted! Not happy!

Still not working on my andriod 9+ phone. support told me they were looking into it awhile back and no response.

Hi Amanda! We don't have any updates quite yet but we will reach out to you as soon as we have any updated information!

There is one nuance I noticed on a mobile device there is a leading m in the URL, but for a computer that needs to be dropped. Not sure if that’s the issue....but worth a try.