Skip to main content

Post content has been hidden

To unblock this content, please click here

saraking
Just Said Yes March 2020

Website

saraking, on May 14, 2019 at 5:53 PM Posted in Account Support 0 3
When i click on the wedding website from my wedding wire account on my desktop at work it says: create website. but i already did.when i try logging on to the wedding website address it gives me it just takes me to a login page but doesn't log in?
i can access everything on my phone app though.
thoughts?thanks!


3 Comments

Latest activity by saraking, on May 17, 2019 at 5:35 PM
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    • Hide content

    Hi there! It sounds like there may an issue with your account or a duplicate account in our system please reach out to our Support Team at help@weddingwire.com so we can help troubleshoot this issue for you!

    • Reply
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
    • Flag
    • Hide content

    Hi there! Are you sure that you are logged-in to the same account on your computer as your phone? I can see that you have started a wedding website with this account, and you should have no problem accessing it!

    Make sure that when you're on desktop that you either click on Planning Tools in the main navigation bar and then click on Wedding Website from the drop-down menu, or you can just click on Wedding Website in the main nav - just ignore the drop-downs!

    • Reply
  • saraking
    Just Said Yes March 2020
    saraking ·
    • Flag
    • Hide content
    View Quoted Comment
    These are the pics I get. I click on the website from my edit page then this pops up but only on my desktop computer not my phone

    Website 1

    Website 2
    • Reply

You voted for . Add a comment 👇

×

Related articles

WeddingWire celebrates love ...and so does everyone on our site! Learn more

Groups

WeddingWire article topics