Website

Yes that happened to me as well! Such a bummer. I emailed them a screen shot of the problem. Hopefully they fix it soon! Did you email them?

View Quoted Comment Oh my gosh, just knowing this is happening is frustrating they aren’t taking measures to prevent it. I did but since it’s Saturday not sure how long the issue will take to resolve. The timing is just horrible, happening as soon as people get the web address.
It sounds like they fixed it for you?

No they didn’t. They just emailed me back saying they would have their team work on it. I’m surprised it hasn’t been resolved yet. I emailed them Thursday and they emailed me on Friday.

View Quoted Comment Thanks for updating the progress or lack there of. I hope it gets resolved for you soon.

Omg! This is the same thing happening to me!! LUCKILY the blacked out sections are not covering any important wording... but I agree, we spend all this time perfecting our website and this happens. Not to mention its ugly! I hope it's gets resolved for you all!

View Quoted Comment Jasmine! Ugh I hope it gets worked out for you too. That’s 3 of us now and I bet it’s site wide. They really need to fix this.

Exact same thing happened to me too! Hopefully there is something wrong with the coding and it’s an easy fix

View Quoted Comment Same is happening to me! Any news? I emailed them…this is awful!

I am having the same issue…over 50 people have visited my site and I haven’t even sent invitations yet! I’m really upset right now!!

View Quoted Comment Ugh so sorry to hear this. So mine is not fixed. But I didn’t know until two days ago and it was the weekend. Another fellow bride emailed them Thursday though and no resolution. They really should have a faster response given how many people this is effecting. My fiancé, he works in tech, he said this should be a really easy fix on their end. Hope it gets fixed soon. Will update if mine does. Good luck!

View Quoted Comment I hope so Natalie. This is effecting too many people and they need to make it a priority. Hope they fix it soon!

View Quoted Comment Nothing yet. I hope it gets fixed soon for all of us. If it gets fixed I’ll post an update.

They did respond and say they are trying to get to the root of the problem but considering this happened to someone last Thursday and there is still no fix, it gives me little hope for speedy resolution. And lol everyone has already seen the messed up site. Not sure how many will go back to it.

No solution here, but I was working on my website last Tuesday evening (5/4) and had the issue. I reached out Tuesday night and got a response on Wednesday morning. I was told the tech team was made aware of the issue on 5/4 and that the support rep would get back to me when the issue was resolved. I haven't seen any change on my site yet, but I imagine it has to be site wide, not just a few people here and there. Hopefully a solution will be found soon.

View Quoted Comment Hope so Meredith. Someone emailed me this morning that they are aware of the issue and making it a priority. Seems like a simple issue from what some tech people have told me but apparently not if it is still not fixed. Crossing fingers we get it all
Resolved!

Has anyone figured out how to fix this issue?

View Quoted Comment Not yet. They swear they are working on it. I cannot believe a good tech person would not have figured this out by now.

View Quoted Comment Yes please let me know!!

OMG, this is happening to me soon. I just shot them an email with the screenshot. It bothers me so much because I just sent out my invitations with the URL to the website for RSVP... I am very annoyed that they are taking their time ....

View Quoted Comment Right! The timing is awful and I can’t understand how multiple tech people can’t solve this. It should not take this long. Now it’s been a week since we know someone reported it. What a shame.