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Dorothy
Just Said Yes October 2021

Wedding domain purchased through Weddingwire and not linking to Weddingwire account.

Dorothy, on October 15, 2020 at 12:33 PM Posted in Account Support 0 3

Hello,

I just purchased the domain website for our wedding through WeddingWire. During the purchasing process, it asked me for the domain and it was available. I did the steps they sent me, and I already said "I agree" that once the domain is set it cannot be changed. It still didn't update my WeddingWire website with the purchased domain. My fear now is it's showing "This domain is already used. Try a new one!" I purchased this and it's not linking to my account! I can't change the website since I figured I owned the domain and have ordered my Save the Dates. It's also impossible that there's another couple getting married with our last names! The combination of our last names is quite unique.

Anyone had a similar situation? Help!

Thanks!

3 Comments

Latest activity by Dorothy, on October 22, 2020 at 9:11 AM
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Dorothy,

    Please write in to our Support Team at help@weddingwire.com so they can take a look at this!

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  • Dorothy
    Just Said Yes October 2021
    Dorothy ·
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    I sent an email. I responded to my previous inquiry. Thanks.

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  • Dorothy
    Just Said Yes October 2021
    Dorothy ·
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    Hello,


    I followed-up on this 2 days ago. The issue is still not resolved.
    • Reply

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