Wedding florist debacle

Hi, ladies....


I am asking the dreaded question... how long do you give vendors to respond to emails, etc?
I am asking because even though I mentioned that we had found a great florist, I have to admit that the phone consultation I had with her last week didn’t blow me away. To start, she did not really seem all that enthusiastic about my wedding. I understand that it’s a ways away, but I found myself doing most of the talking and asking the questions. She didn’t even bother to ask what my wedding colors are (I had to tell her)! She told me that she would compose a rough proposal to get to me within the next few days. That phone call was last Wednesday, and it’s almost been a week and I haven’t heard a thing. I understand that vendors are busy and judging by their Instagram activity, etc., they definitely are. But it would be nice to get a reply back especially as I sent a follow-up email this morning and still haven’t heard back.
I was wanting to go with this florist since their flowers are so beautiful and unique and we could just rent an arch straight from them for the ceremony. With that being said, I don’t want something like the flowers to be stressing me out! The flowers (to me) aren’t as exciting as the cake and the dress. If I went with another florist, it would likely mean that we’d have to rent an archway from a separate company since I haven’t been lucky enough to find another flower company that has both flowers and arches all in one place.
The last step will be to give a call back, but I don’t want to seem pushy. What would you do?