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Just Said Yes November 2021

Wedding Photographer Difficulty

Dana, on October 8, 2020 at 7:09 AM Posted in Planning 0 9
My fiance and I are in the process of trying to let go of our wedding photographer after months of lack of/no communication. After we finally got ahold of her to let her know we were firing her she seemed agreeable on the phone and said that she would send over a cancellation contract. That was 2 and a half weeks ago and now she will not respond to emails or even a text. The whole process has been so stressful and it's really changing the way I'm feeling towards my wedding. What can I do to get myself out of this contract and move on from this?

9 Comments

Latest activity by Kaysey, on October 9, 2020 at 12:51 PM
  • Kristen
    Master November 2020
    Kristen ·
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    Was this via email or over the phone? I would send an email to her that you want to cancel the contract and hope she responds. If not, I would think you have something in writing and a time stamp and proof there was no response. I would also as a legal person just in case. Be sure to find another photographer if you have not.

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  • Lisa
    Rockstar July 2022
    Lisa ·
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    I've never heard of having to sign a cancellation contract. What did she say was going to be included in that? Did she agree to refund your deposit? If not, since you talked to her on the phone and she's aware that you are cancelling the contract, and also since you've sent numerous emails/texts, I would consider the contract cancelled and start looking for a different photographer. I would keep the emails/texts as proof that you contacted her to cancel the contract, just in case.
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  • D
    Just Said Yes November 2021
    Dana ·
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    Hello! We spoke over the phone and sent an official email stating that we wished to end the contract with 2 follow up emails stating that we would like the cancellation contract. Over the phone she said that if another couple booked our date that she would refund us our deposit but nothing is set in stone since she hasnt emailed back or given us the contact. I've never heard of a cancellation contract either, the whole thing is starting to freak me out
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  • Kristen
    Master November 2020
    Kristen ·
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    I mean I am not sure in regards to legal matters but honestly the worst case you do not pay the remainder and the fact that she has another couple then she cannot expect you to pay. Does the contract state you do not get the deposit back? If not, sounds like to me like she is trying to avoid giving that money back. I would say your two options are forego the deposit or get legal representation to kind of put the fire under her butt.

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  • Yasmine
    Master October 2020
    Yasmine ·
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    That's definitely a thing, we signed one for our first photographer that was cancelled.

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  • Lisa
    Rockstar July 2022
    Lisa ·
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    Interesting! Is it just a document saying both parties agree to cancel the contract? Cancellation policies should be defined in the original contract, so it's odd to me that a new contract would need to be written in order to cancel (though I haven't had to cancel any contracts with vendors, so I may just be unaware).
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  • Yasmine
    Master October 2020
    Yasmine ·
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    Out first photographer cancelled on us because he had a family trip postponed due to Covid for March 2021 (our big wedding month) and he was unsure of the dates but didn't want us waiting for his exact dates because he wouldn't know for awhile.

    The contract stated that he was the one who terminated the contract due to his uncertainty of new travel plans and that he would give us a full refund.

    Cancellation policies were defined in the original contract, but he has a separate cancellation contract as well. I just signed it and he returned our deposit and suggested another photographer who would be willing to discount us for the inconvenience. That was it!

    But it worked out perfectly because we signed his contract and then found a different photographer that we wanted instead! So now we have the photographer booked that we really want Smiley heart

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  • Lisa
    Rockstar July 2022
    Lisa ·
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    Oh, I see! That makes sense. Thanks for clarifying! Glad that everything worked out for you, and that you got the photographer that you wanted!
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  • Kaysey
    Super February 2020
    Kaysey ·
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    Look over your original contract with her and see exactly what it says about cancellation and refunding your deposit (you might be able to use this against her). Also, since you have it via email that you are no longer requesting her services, as well as the additional emails you sent her, you may be able to fight paying her the remaining balance. Just because she's not responding doesn't mean she isn't seeing them. If she starts requesting payment, and if it gets to that point, don't hesitate to contact a lawyer (only if it gets to that point).

    Also, don't let this stress you out about your wedding and not make you excited for it. Find yourself a photographer that will get back to you and that you're comfortable with. My husband and I had an issue with our photographer for our wedding. Our photographer was a friend of my sister's so my sister offered to pay for her as our wedding gift. Her friend is super sweet I didn't want to be rude so I accepted the gift from my sister (she had already told her friend about her being our photographer before she offered). I should've listened to my husband and stuck with the photographer that we were looking into because out of all of our wedding photos, I only like 15 of them.

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