Hi all!
So, I'm scheduled to get married next Fall. I hired what I THOUGHT was a full service planner in May this year (May 2021) for a multi-day wedding (multicultural wedding.) Her website says "full service" and I'm paying a pretty penny for full service. My problem is since hiring this planner, her and her team have basically been MIA. I reached out about a budget, which I confirmed was in my contract at the end of July and was told I would receive something in the coming weeks. It's now late September and I have received nothing. I reached out over a week ago about the same topic and I was given the excuse that they're moving to a new platform, but now 9 days later I still have nothing.
I know I'm a grown adult and I can create my own budget, but I work full-time AND am a part-time in-person grad student, I hired a planner for a reason. So far I have done all the work on my own. I've spent countless hours researching photographers and videographers. Definitely blown whatever budget I started out with already (110% my fault.)
Anyways, I feel stuck. I know it's the post-COVID wedding season and she and her team are most likely incredibly busy, but the vendors that I want are already booked for my date, so I feel a fire under my behind to hire as many as soon as possible and I am receiving no support from this full time planner. Literally it has been crickets. I hired her over 4 months ago.
What do I do?
Yes, I know this sounds whiny. I apologize, but I'm paying a lot of money for a large wedding and from reading what a planner "should do" i don't feel like i'm being supported enough.
(Had to change my whole WeddingWire profile, so I wouldn't run into someone who works for my planner finding me complaining.)