Skip to main content

Post content has been hidden

To unblock this content, please click here

Kiyome
Devoted December 2022

Wedding planner not responding

Kiyome, on June 12, 2019 at 11:51 PM Posted in Planning 0 13
Hey everyone! So I have been trying to get in touch with my wedding planner. We have met up 3 or 4 times already (once in February, once in March, and once in April) and she knows everything we envision for our day. We are supposed to meet in person once a month and she has told me she will be in touch with me 24/7 by phone and email. I have already paid the down payment which is half ($1500)of the full $3000. Last time I messaged her I was sending her the venues my FH and I are interested in touring because she told me she would contact them and get more information. It took her 2 weeks to get back to me after I "nudged" her asking if she got my email. She said because it's wedding season she hasn't been able to get information back from them. However, I messaged some of the venues because I figured she wouldn't get back to me soon, and they sent me pricing information and said they could schedule me in for a tour. So it's been a month since the venue shabang, but I'm thinking maybe I made a mistake and should've planned our wedding on my own. It just seems like it's hard to get in touch with her. I don't know if I should just take the reins and pick a venue or keep waiting?? Or am I just overreacting?

13 Comments

Latest activity by Tina, on June 13, 2019 at 6:09 PM
  • Alexandra
    Dedicated October 2020
    Alexandra ·
    • Flag
    • Hide content
    I would personally reach out to her and express your concerns. If you have a contract and it states all the communication stuff, I'd point that out to her too and also the fact that you put down money.
    If all else fails and you need to pick a venue soon, I'd go ahead and look on your own. It won't hurt even if she does end up stepping up and helping you out like she should.
    • Reply
  • MrsJohansson
    Expert June 2019
    MrsJohansson ·
    • Flag
    • Hide content

    When are you getting married? If your date is really far into the future, these things may not be an immediate priority for the planner and require more space between answers. I think that she should have atleast acknowledged your reply without a second follow up.

    I think you need to talk with her if you still want to use her services and come to an agreement about appropriate communication time or expectations on this. If you can't agree or she doesn't live up to whatever is agreed upon, dump her and do it yourself.

    Seems like you are getting the results you want by doing it yourself but that's just my perception. I wouldn't hire a wedding planner but spend the funds instead on a photographer or vendor.


    • Reply
  • Andrea
    Super October 2019
    Andrea ·
    • Flag
    • Hide content
    I would be annoyed by this also. She committed to be your planner. It is her job to return your emails/calls in a timely fashion. Do you have a contract?
    • Reply
  • A
    VIP December 2020
    Amanda ·
    • Flag
    • Hide content

    Personally I think you might be slightly over-reacting. If your wedding is truly not until December 2021, there aren't many time pressed things happening now. Our venue wouldn't even book events more than 18 months out from the requested date. You have over 2 years (30 months) to plan this wedding and you will change your mind on most everything between now and then. Wedding trends and fashion styles will change and I'm sure you're planner knows this as well. We are one year out and we have met with our planner/coordinator once to go through the venue and will be meeting with her in a couple weeks to do a walk through, other than that we will see her again on wedding weekend with e-mails here and there in-between.

    • Reply
  • Meghan
    Master October 2019
    Meghan ·
    • Flag
    • Hide content
    I agree with PP. You have over 2 years until your wedding, so your planner probably is not blowing you off. She is probably just busy with other brides that have time sensitive matters that need to be addressed. That being said, I can understand that you at least want to feel acknowledged when you email her. I am the same way. I would just let her know this. Ask her if you can at least get an acknowledgment response. Maybe tell her you started looking into venues on your own and she may explain why she did not do it right away for you. The “it’s wedding season” may have been her excuse, not the venues excuse. As I said earlier, she might be busy with brides who are getting married in the next couple of weeks or months. But again, nothing wrong with expressing your concerns.
    • Reply
  • Fmv
    Super October 2020
    Fmv ·
    • Flag
    • Hide content
    I see that you want her to acknowledge your email and calls, but if your wedding is truly not untill 2021, then there is plenty of time and id say its kind of over kill to be meeting once a month or have her "24/7". I could see next year sure but its 2019. Im getting married october 2020 and i feel like my vendors would he super annoyed with me contacting them alot this far out.
    But if you have a strict contract listing that she is supposed reply and meet at certain times and you really need her 2 years in advance then go for it. Id tell her you got the info from the venue and want to schedule a showing. Have her go with and then i guess id chill out on planning for awhile.
    Also may i ask why you hired a planner? Wedding planning is stressful but that seems like so much money to out down on someone in hopes they will make your day easier in reality sometimes it does not-it just adds another person into the mix and can complicate things
    • Reply
  • Belinda
    Just Said Yes August 2019
    Belinda ·
    • Flag
    • Hide content
    Hey girly. I am having the same issue with mine too and it sucks because we have already paid more than 3k and it is a destination wedding so we don't know who else we can trust besides the person the venue recommended.
    It gives me so much anxiety. I don't think taking a tour of the venues by yourself is a bad idea since ultimately this is the biggest day of your life and unfortunately it is just another job for her. The more initiative you take and research you do the more she will have to step up her game and keep up with you! If she still doesn't correspond and it's not too late to get your refund and look elsewhere then you should consider curting her loose.
    All the best!
    • Reply
  • Amber
    Super September 2020
    Amber ·
    • Flag
    • Hide content
    Most places won't book that far advance anyways. Your wedding isn't till 2021 and I agree with the others that your overreacting.
    • Reply
  • Cristy
    Master May 2021
    Cristy ·
    • Flag
    • Hide content

    This is why I'm planning my own wedding, in addition to not wanting to spend $3000 or more on someone who won't return my emails/calls. You found out all on your own that you can get venues and other vendors to respond to your request for pricing. That's all I have done, and so far it's worked out fine. I'd rather put that $3000 towards something else for my wedding, like attire, or flowers, etc.

    For the amount of time you have until your wedding, you can do most of it yourself. Something to consider.

    • Reply
  • Adriana
    Just Said Yes February 2020
    Adriana ·
    • Flag
    • Hide content

    I am pretty much planning mine on my own with a little help of course. I finally broke down and signed on for a WP specifically for decor and day of stuff: keep the schedule and flow of ceremony and reception. But we pretty much found the venue, catering, Dj, photographer, Cake and everything else on our own. If your are willing to put in the time and research you can do it girl.

    To be fair.. My Dj is my God Dad who has been one for like ever, My photographer is a patient of mine who has just opened her business, My Bridesmaid has a Cake business, and My WP is a friend who finally got her business going. So my connections cover my necessities Praise the Lord. But you can totally managed.

    • Reply
  • Kiyome
    Devoted December 2022
    Kiyome ·
    • Flag
    • Hide content
    View Quoted Comment
    I'm also the kind of person who likes to have things ready to go and I am having a hard time waiting honestly. Haha. I worry that if I don't book a venue, I will have a hard time being motivated to plan the rest. But I guess that's what she's hired for. Haha. We do have a contract. And I hired her because I wanted help to get creativity flowing and help the day come together. I also wanted recommendations for venues and someone to help guide me with the planning process.
    • Reply
  • Kiyome
    Devoted December 2022
    Kiyome ·
    • Flag
    • Hide content
    Just thinking about it more, I can understand how I'm overreacting. I will chill, personally reach out to her, and patiently wait for her to get back to me. Thanks for your input!🙂
    • Reply
  • Tina
    Super August 2019
    Tina ·
    • Flag
    • Hide content
    I hate unresponsiveness
    • Reply

You voted for . Add a comment 👇

×

Related articles

WeddingWire celebrates love ...and so does everyone on our site! Learn more

Groups

WeddingWire article topics