My husband and I got married in May and are just now receiving our wedding video. After months of messaging the videographer and asking where he was in the process, we finally told him we needed it by Dec. 30th for our New Year's Eve party. Based on the edit date on the drive, he worked on it until late the day before we met to exchange the file. We did not have a contract with him since it was our photographer's husband (which we had a contract with the photographer) and he had just stopped doing film on his own and joined a wedding company (he offered to do our wedding since we inquired about it before he joined the company). We only paid $1,000 but I don't feel like it was worth the trouble. Also we watched the video and it was only 6 minutes! I am crazy to expect at least a 15 minute video of our wedding? Should I contact him and express our lack of satisfaction with the video and service?
I do realized I was stupid to not have a contract written up and signed by both parties. They were super nice people and very religious so I didn't think our experience would be this horrible, and boy was I wrong.