Skip to main content
ARE YOU A VENDOR?

Post content has been hidden

To unblock this content, please click here

Kristen
Just Said Yes September 2021

Wedding Website - Custom Domain Not Working?

Kristen, on February 1, 2021 at 9:37 AM Posted in Account Support 0 7
Saved
Reply

I purchased a custom website domain through WeddingWire's program over 10 days ago and it still hasn't become active. Is this normal, or is anyone else having issues using WeddingWire's website?

I also noticed that when I tried to add an event to the website for my Bridal Shower that the City/Town always disappears after you enter it, and then it won't let you add the event without the location.. so that makes sense.

Wondering if I should have just used The Knot's program but I love WeddingWire's checklist so much more.

Please help!

7 Comments

Latest activity by Kristel, on March 6, 2021 at 10:29 PM
  • Michelle
    Rockstar December 2022
    Michelle ·
    • Flag
    • Hide content
    Most people use withjoy.com and wix.com which have custom domains with no glitches. Countless posts say they use WW for forums only..but you can switch over
    • Reply
  • D
    June 2021
    Dj Tanner ·
    • Flag
    • Hide content
    I use minted.com‘s wedding website. WW’s is terrible. Even when I tried to test out the RSVP, it wouldn’t pull up anyone. My minted one works great imo.
    • Reply
  • Michelle
    Master April 2021
    Michelle ·
    • Flag
    • Hide content
    Time to switch! Love these forums on WW but use The Knot for everything else. B
    • Reply
  • Sara
    Expert August 2021
    Sara ·
    • Flag
    • Hide content

    The checklist, forums, and vendor search on wedding wire is great! BUT using their website is a pain for you and your guests. Definitely try to get your money back and switch to another website like the the Knot or Zola. You will be much happier that you did!

    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    • Hide content

    Hi Kristen!

    Please reach out to us at help@weddingwire.com so we can further investigate this for you.

    • Reply
  • D
    June 2021
    Dj Tanner ·
    • Flag
    • Hide content
    View Quoted Comment
    Good luck with this Kristen, haha
    • Reply
  • Kristel
    Just Said Yes June 2021
    Kristel ·
    • Flag
    • Hide content

    I'm having the same issue, I contact the tech support and have yet to hear back (2 weeks later). Was hoping to find an answer here!

    • Reply

You voted for . Add a comment 👇

×

Related articles

How to Write the Perfect Welcome Message on Your Wedding Website
Trends & Tips How to Write the Perfect Welcome Message on Your Wedding... A simple personal greeting goes a long way.
The Best Black Friday and Cyber Monday Deals for Your Wedding
Wedding Services The Best Black Friday and Cyber Monday Deals for Your... The holiday season is the perfect time to score wedding deals. These Cyber...
The Ultimate Guide to Greek Wedding Dances
Speeches & Traditions The Ultimate Guide to Greek Wedding Dances Rompi Rompi to Mavi Mavi, kick off your shoes and get ready to review classic...
Read more articles
WeddingWire celebrates love ...and so does everyone on our site! Learn more

Groups

Show more

WeddingWire article topics