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J
Savvy September 2019

Wedding Website Doesn't Actually Work on Mobile

Jessica, on October 8, 2017 at 9:53 PM Posted in Account Support 0 9

So i have been creating my wedding website over the last couple days. I actually one on here and one on The Knot. I asked my fiance to look at them and choose which one he likes, the layout, design etc. and he says this one is boring! I, look at it and it's just a blank white background, with my text and the links don't work and the registry isn't there. The Knots on the other hand is super mobile friendly and amazing.

I was just wondering if any admins or if anyone can look into why it's not working on mobile. The 3 viewpoints of desktop/mobile and laptop all show it working fine, but in real life it's not.

9 Comments

Latest activity by Page, on February 19, 2018 at 7:57 PM
  • MoreMoore
    VIP November 2017
    MoreMoore ·
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    That's why we used the knot. I wasn't impressed with WW at all.

    • Reply
  • Andie
    Super August 2018
    Andie ·
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    Also why we're using the knot

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  • Beachy
    VIP November 2017
    Beachy ·
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    I used WW and it works on mobile.

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  • FutureMrs.L
    Master September 2018
    FutureMrs.L ·
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    Our WW one works on mobile....

    • Reply
  • J
    Savvy September 2019
    Jessica ·
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    I am not sure if maybe it was the specific layout, but i tried 3 or 4 and none worked. White backgrounds, text only and links didn't work. Works fine on my kindle. Just not on our phones

    • Reply
  • Jo
    WeddingWire Administrator May 2015
    Jo ·
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    Hi Jessica, I just opened your wedding website on my phone and it is looking great, can you try it on yours again? What browser are you using? Is your operating system up to date? Have you tried clearing your phone's cache and cookies?

    • Reply
  • J
    Savvy September 2019
    Jessica ·
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    I'm using chrome, up to date

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  • Bride2B
    Expert June 2018
    Bride2B ·
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    My website didn't work at all on Internet Explorer, but did on other browsers.

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  • P
    Just Said Yes September 2018
    Page ·
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    I'm switching to the knot. We designed it on wedding wire; but found you can't view the mobile website in chrome. It work okay in safari; but doesn't show up on phones when using chrome. pretty big oversight weddingwire!

    • Reply

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