Wedding Website Issue

I'm having the same issue -- wondering if it is a system glitch but would like to get it fixed before I send out my invites!

I came here searching for this question also! This is happening to my website too. I sent an email to the support email also-- waiting to hear back too! Please update us if you hear anything.

View Quoted Comment They got back to me and said that they are aware of the issue and they are working on resolving it.

Its happening to mine too

What is going on?!?! Most of my guest received their invites in the mail today!

Mine is black too! Help!!

No ETA for a fix can be provided from customer support... "Our tech team was just made aware of this issue yesterday and is working to determine the root of the issue and a fix. I do not have an estimate, I'm so sorry about that, however, I do know that it is a priority for a resolution."

I'm also having this issue! Glad to know I'm not the only one! I just sent my invites out in the mail today... hopefully it is fixed by Monday.

I've been having the same issue too since at least yesterday when I noticed it. I just reached out to customer support as well, but they don't work on the weekend so I guess we are all stuck with it the way that it is until at the very soonest monday. All they need to do is look in the coding and find the error. I don't know why it's taking 2 days already. Just sucks cuz I had to message all our guests as our deadline to RSVP is coming up and now all these people are going on the site and it looks totally stupid like I don't know what I'm doing. Shame on you WeddingWire for not fixing this right away. Finger crossed that it will be fixed soon. ☹️

UGHHH having the same issue DX. I hope they fix this ASAP

Same thing happened to me!

Has anyone figured out how to fix this?

View Quoted Comment I’m still having this issue (black squares all over where they’re not supposed to be) but I figured out a way around it in terms of RSVPING. If your guests RSVP by typing in the link on their cell phone (as opposed to their computer) there is no issue. Trying to construe that to the guests is kinda hard tho bc they probably don’t look anywhere else but there and they can’t see the message. I hope this helps!

I've been having the issue too for a week now! I can't proceed in sending the invitations out unless this is fixed. The black background is causing readability issues. I've contacted support too and they told they are looking into it.

UPDATE::: I just checked and my wedding website is back to normal, hallelujah! No more black boxes blocking wording and such. Yay!

Can confirm! Mines is working too.