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Harmony
Dedicated June 2021

Wedding Website Issues - On Weddingwire

Harmony, on August 21, 2020 at 1:28 AM Posted in Account Support 0 3
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I am having THE hardest time uploading photos onto our wedding website here on this platform. Over the course of two days I have only been able to get 9 photos uploaded... It is incredibly frustrating.

Does anyone know if there is some sort of limit as to how many photos can be uploaded?

Or has anyone else had a similar problem?

3 Comments

Latest activity by Harmony, on August 25, 2020 at 9:55 PM
  • Margaret
    Master October 2020
    Margaret ·
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    It's been a little while since I've done it, but I feel like I just dragged them into the platform or uploaded multiple pics at the same time.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Harmony! We are so sorry to hear you are having trouble uploading photos to your wedding website. We recommend trying to clear your browser cache to see if this helps. You can find the steps to clear your browser cache at the link below:

    https://engagedsupport.weddingwire.com/hc/en-us/articles/115003776886-Clearing-Cache

    If you are still having trouble after trying this, please send one or two of the photos that are giving you trouble to help@weddingwire.com and we will be happy to take a look!

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  • Harmony
    Dedicated June 2021
    Harmony ·
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    I was finally able to get pictures to upload but only once I did it from my phone.

    Thank you for getting back to me, I did clear the browser cache and it still didn't work, using both Safari (I'm a Mac user) as well as google chrome.

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