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Kori & Daniel
Dedicated September 2020

Wedding Website Issues

Kori & Daniel, on October 7, 2019 at 10:35 PM Posted in Account Support 1 2

Hello everyone!

Just sent our Wedding Website URL to my husband's sister so she can test it out! We got a few questions from her that we are a little confused about.

First thing was when she accepted the invite, it had a drop down for food options....but we didn't add our caterer to our site yet. Does this happen to everyone's site if they don't have a caterer yet or how do we change the drop down food options?

Second, she accepted the invite for her and her family but it has been 10+ minutes since then and yet it did not show they accepted on our guest list. Does it take an hour or a day for the website to show on our end if they accepted?

If anyone has had this problem or can fix the issues, please let me know!! There might be more questions down the road but will see as the night goes.

Thank you!!!

2 Comments

Latest activity by WeddingWire Support Team, on October 8, 2019 at 10:04 AM
  • Teresa
    Devoted September 2020
    Teresa ·
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    I haven't had any issues. Mine would update right away when someone would RSVP. I receive the notification everytime someone does it. Have you refreshed the page? I wonder what it could be.

    I have the food option on mine for them to decide but if u dont have the caterer then just update when u do.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Kori and Daniel! The guest list tool should update immediately with your guests' RSVP responses. I recommend that you try to clear your cache and see if it has updated!

    Also, you can disable the meal tracking by opening the guest list tool, clicking on the event that your guests are RSVPing to, and then clicking 'Settings'. On that page, you will see the option to disable the meal tracking option!

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