Wedding Website not working

Most of the users on here don't even use wwdsing wire for websites. Unfortunately, since you can't get in touch with support, you just might have to make a new site on a different platform. Being that you haven't sent out anything yet, would that be something you'd be able to do??

Question - are you requiring your guests to provide their names when logging on? If so, and they are on Internet Explorer it won't load (but it will work on every other platform). Remove that feature and it will work just fine on any platform.

It's taken me months to figure that out and I even reached out to the help desk.

View Quoted Comment We are not, but I’ll have to check and make sure we didn’t accidentally choose that feature, that’s interesting!

View Quoted Comment I thought of doing that but our invites are already all sealed up and have our website address listed on them, as well as the save the dates we already sent out, I would think we wouldn’t be able to use the same site name.

View Quoted Comment Oh. I see. Well I hope Margaret's suggestion works with changing the platform feature. Good luck!

Hi Lisa! Please feel free to reach out to our Support Team at help@weddingwire.com so we can take a look at this for you.