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Mrs. C
Super May 2019

Wedding website online is not Working!!!!

Mrs. C, on April 2, 2019 at 10:46 AM Posted in Account Support 0 6
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HELP!!! My guests can only view my website on their phone and this is where I told them to RSVP. I think I have not gotten the responses I should because they cannot access it! I am not sure what to do with the wedding a month out!!

6 Comments

Latest activity by Mrs. C, on April 2, 2019 at 12:22 PM
  • Mrs. H
    Master September 2019
    Mrs. H ·
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    This has been going on for quite some time now… definitely message the support team, and continue to bring it to their attention.

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  • Teresa
    Devoted September 2020
    Teresa ·
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    Now that scares me to make an online website. I hope you can get through to someone.
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  • Kristen
    VIP June 2020
    Kristen ·
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    I’ve been hearing about lots of issues with WW and even had an issue RSVP-ing to a wedding a couple weeks ago. I changed my website over to Zola but I hope you figure it out!!
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  • Mrs. C
    Super May 2019
    Mrs. C ·
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    How do I message someone on the support team? Is that an admin or someone else?

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Lauren! I am able to successfully access your wedding website via Google Chrome, Mozilla Firefox and on mobile. If you are still having trouble, please email support@weddingwire.com so that we can look further into the issue that you are running into!

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  • Mrs. C
    Super May 2019
    Mrs. C ·
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    I am typing in the link our guests use and I have tried in Chrome, Firefox, and Explorer and it says the site cannot be reached. I will email the support team! Thank you!

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