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Just Said Yes October 2019

Wedding Website Problems

Shannon , on August 23, 2019 at 3:31 PM Posted in Account Support 0 2

I have never been so mad in my life. I am getting married in 42 days. This has been the most stressful process in the world. And now to top it off my wedding website (you know which is on every single invitation) is not working. It does not look the same way as when I set it up forever ago. And now people are asking me where is my registry, what is the address for the hotel? You know the major things! 42 days away and everything important is gone. This is complete BS, why change my website, WHY!? Why stress brides out even more? Why is there not a phone number that people answer so the problem can be fixed now? Why does WeddingWire suck? This is not the first time my website has been messed up and probably not the last. Is anyone else having problems? Does anyone have an answer? Does WeddingWire even care?

Sincerely,

TooStressedAlready!

2 Comments

Latest activity by Shannon , on August 27, 2019 at 3:43 PM
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Shannon,

    We're so sorry for any inconvenience that this may have caused! The 'Confetti' design template was recently updated and now requires a header and footer image. There is no way for us to revert back to the old design option for this layout. As far as your registry, it looks like it was marked as 'Hidden' within your registry settings. We went ahead and enabled the registry for you again, so you should now see it on your wedding website.

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    Just Said Yes October 2019
    Shannon ·
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    I also need my hotel accommodations page fixed. It use to show the address, the name of the hotel, and how long everyone had to book. When I go to edit it is still there but when I go to my website it is not. Thank you for fixing my registry.
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