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Ashley
Beginner July 2019

Wedding Website Welcome Page

Ashley, on February 24, 2019 at 1:46 PM

Posted in Account Support 29

When I type my URL into the search bar to go to my website it doesn't automatically go to my welcome page, it just comes up a blank page until I click on the "welcome" tab. Is there a way that when I type my website URL into the search engine it will automatically go to the welcome page?
When I type my URL into the search bar to go to my website it doesn't automatically go to my welcome page, it just comes up a blank page until I click on the "welcome" tab. Is there a way that when I type my website URL into the search engine it will automatically go to the welcome page?

29 Comments

  • Ashley
    Beginner July 2019
    Ashley ·
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    Wedding wire, any fix yet? Just wondering because you finally stopped replying to me. I'll just keep commenting until its fixed. Y'all SUCK.
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  • Jackie
    Just Said Yes October 2019
    Jackie ·
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    Has there been a fix for this? The Stacked view is very cumbersome and overwhelming. Please advise how we can set it for the Welcome Page to be the first page viewed without requiring a "stacked" view.

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  • Carlos
    Just Said Yes November 2019
    Carlos ·
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    Would really love a fix for this please, like ASAP. Super inconvenient and makes the mobile version confusion.

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  • Jackie
    Just Said Yes October 2019
    Jackie ·
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    Any update on the wedding wire? If no update I will need to create a wedding site at one of your competitors as this provides a negative and confusing experience for guests. I will also be advising my 2 friends that were just engaged to use a competitor for their planning. I’ll also be sure to let the communities I'm
    involved in on social media know as well. 6 months is too long to not be able to find a resolution to something. That should be very simple.
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Jackie, unfortunately, there is no update on this issue. We apologize for the delay and did not anticipate that it would take this long to fix. As we have mentioned, the work around at this time is the 'Stacked' wedding website layout.

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  • Jackie
    Just Said Yes October 2019
    Jackie ·
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    Unfortunately “stacked” is not a true workaround as it makes the experience for the guest overwhelming and cumbersome. I’ll be migrating my website over to the Knot or Zola today.
    • Reply
  • A
    Just Said Yes June 2019
    Amanda ·
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    I moved my site over to the knot several months ago when I realized that weddingwire would never “fix” this and it’s been great! It was so easy to make and it looks SO much better than my weddingwire site ever looked. I now recommend the knot to all my newly engaged friends.
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  • Jackie
    Just Said Yes October 2019
    Jackie ·
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    I agree!! I moved mine over yesterday and was astounded at how much nicer, cleaner and more user friendly it was - in addition to that it does everything it’s supposed to without issue. I’ll be recommending it to all of my engaged friends going forward as well.
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi everyone! Our Development Team has been working hard on this issue and all wedding websites should now be loading correctly on all devices! Please email help@weddingwire.com if you are still having trouble after clearing your browsing history!

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