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Rashea
Just Said Yes July 2021

Wedding website

Rashea, on August 24, 2020 at 2:05 PM Posted in Account Support 0 5
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Idk why support is not reaching out but it’s very frustrating to be emailing you guys and get no response. I just need an error fixed on my wedding website. I accidentally put my fiancé name as both names and it will not let me change it. I actually downloaded the knot and may just use that because I haven’t heard from anybody from support

5 Comments

Latest activity by Llcool_Kay, on September 15, 2020 at 3:08 PM
  • Kevin
    Super October 2021
    Kevin ·
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    If you go to your home page on the account on the app, click your date in the center and then your names when it expands you can change them from there? Are you talking about that or on the website portion you create?
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  • Rashea
    Just Said Yes July 2021
    Rashea ·
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    The website portion I created ; the very first page that says our names ; it won’t allow me to change them
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  • Stacey
    Super May 2021
    Stacey ·
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    When you're on your website builder, click the "Settings" tab on top. A box will pop up on the left and has a section called "NAMES" which populates that names on your home page.

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  • Kevin
    Super October 2021
    Kevin ·
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    Same thing as what Stacy above said. It’s buried I t he settings. I hope that’s what you mean and it works. There is one other place where you input names too. Good luck! I’ve also found that support isn’t the best but the other ladies on here are amazing and I started with the knot and was so frustrated with it that I switched to WW. You got this!
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  • Llcool_Kay
    Expert July 2021
    Llcool_Kay ·
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    I’m having the exact same issue
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