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Diane
Just Said Yes September 2022

Wedding Wire Website Support

Diane, on April 15, 2021 at 8:23 AM Posted in Account Support 0 5
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I’m having a destination wedding & my wedding website isn’t working, it’s never worked Smiley sad
I can edit & create it but it won’t publish, let me view as guest or work in the mobile mode
I’ve called twice & emailed twice and I’m getting nowhere I need help!!! Is there anyone that has successfully resolved website issues? Is there another place not associated with wedding wire directly that I can create one if wedding wire won’t fix it? I even paid for a custom URL thinking that would fix it but it didn’t!!!
HELP!!!!!

5 Comments

Latest activity by Diane, on November 3, 2021 at 10:53 PM
  • Sara
    Expert August 2021
    Sara ·
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    If you have not already seen, using wedding wire for a personal website is garbage. It's a waste of money, there are really bad glitches and it's awful all around. Sorry you spent money, but go elsewhere. Like zola or the knot.
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  • Diane
    Just Said Yes September 2022
    Diane ·
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    I like their layout and editing capabilities more than the other sites

    I appreciate your feedback and hope I dont have to do that!!!

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Diane,

    It looks like the Support Team did reach out yesterday and are working on resolving this for you. Thank you for your patience!

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  • Katrina
    Just Said Yes September 2022
    Katrina ·
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    I AM HAVING THE SAME ISSUE!!!! Echoing to follow!

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  • Diane
    Just Said Yes September 2022
    Diane ·
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    Email help@weddingwire.com
    The 1st time I had an issue it took a bit to get a response but they fixed it then and the only other time, they responded right away & it was fixed in a few hours
    Good luck & Congratulations
    • Reply

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