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B
Personal domain
Bridgette, on April 2, 2021 at 11:51 PM

I purchased a 2 year personal domain and it hasn’t gone live yet , and I really need to have my invitations printed , does any know how to contact customer service

Bridgette, Apr 5, 2021 4 75
L
Menu selections?
, on March 7, 2021 at 10:29 AM

Can i take off some of the choices on the menu from Rsvp link?

, Apr 4, 2021 3 94
Briana
Phone number for WeddingWire support?
Briana, on May 31, 2012 at 11:48 AM

Does anyone know how i can get a hold of someone to get help with the wedding website and online rsvp's?? I can't find a phone number anywhere and no one will answer me through the support e-mail! I'm...

Bridgette, Apr 2, 2021 60 6,868
Kim
Events Page on Website
Kim, on March 31, 2021 at 6:16 PM

Hi I am wondering why I can't get my city to show when loading events? I have to enter the address and choose a different city? I sent an email for assistance several months ago and have received no...

WeddingWire Support, Apr 1, 2021 1 49
Ashlee
Wedding Website Custom Domain Issues
Ashlee, on March 29, 2021 at 12:04 PM

Hi all, Can someone help me with a wedding website domain issue? My original custom domain expired because we had to push the wedding back, but WeddingWire charged me an additional $24 to renew...

Cheryl, Apr 1, 2021 3 91 1
Tiffany
Stop vendors from contacting?
Tiffany, on April 1, 2021 at 2:24 PM

Hello, The virtual assistant has reached out to vendors on my behalf. I thought this was be a cool feature but now I feel overwhelmed by it. Is there a way to cancel this? I'm getting emails and texts...

Tiffany, Apr 1, 2021 151
Trang
Events Page— sequencing events
Trang, on March 30, 2021 at 12:50 AM

Hello! Does anyone know how to re-arrange the events on the events page? I thought 1) it’s in order of how I enter the events 2) it would auto chronologically.. Neither has worked and it it continues...

WeddingWire Support, Mar 30, 2021 1 37
Eboni
Custom Domain Not Working
Eboni, on March 26, 2021 at 5:42 PM

Hey yall! I purchased a custom domain about a month ago and it hasn't worked. I've seen that quite a few folks have had the same issue with no resolve. I've emailed Wedding Wire about the issue twice....

WeddingWire Support, Mar 30, 2021 1 57
Oreva
Macy's Registry url showing as Invalid
Oreva, on March 27, 2021 at 11:14 PM

Hey! Has anyone had any luck importing Macy's wedding registry? Any time I try adding the URL, weddingwire states that the URL is invalid.

Oreva, Mar 29, 2021 2 317 1
Natalia
Adding Guest
Natalia, on March 10, 2021 at 7:47 PM

Hello everyone I am trying to figure out how to add a plus one to the guest list and have my guest enter the name. Does anyone know how to do that?

Natalia, Mar 28, 2021 7 158
Heather
Guest list menu
Heather, on March 18, 2021 at 2:20 PM

How do I change the menu for the food on the guest list? We’re having a Buffet style dinner so people don’t really have to pick what they want to eat and I’m trying to get that option to go away when...

Heather, Mar 27, 2021 5 124
whosyoursuperman7486
My countdown widget disappeared!
whosyoursuperman7486, on October 16, 2018 at 12:53 PM

My countdown widget disappeared and I cannot for the life of me find it to put it back on. Please help!

Conchairta, Mar 25, 2021 19 1,472
Ashley
Weddingwebsite not showing up for me to edit, but it's viewable to guests?
Ashley, on March 7, 2021 at 12:26 PM

When I go to "wedding website" under my account, our wedding website is no longer there, it's some generic version with none of our pictures or wedding information. When I open another browser and...

Ashley, Mar 24, 2021 2 31
Mida
B-list Guest Option
Mida, on March 15, 2021 at 11:05 PM

Does anyone know how to remove all B-List guests from the Wedding List option? I do not want any of my B-List guests to be able to RSVP for the wedding. I can't figure out how to adjust that setting. ...

Mida, Mar 23, 2021 3 181
Victoria
Registry not searchable through Wedding wire
Victoria, on March 9, 2021 at 8:56 PM

Hi, I've run into an issue where I can search our names on Google to locate our wedding website and registry but doing so on the wedding wire registry search pops up nothing. I have the registry as...

WeddingWire Support, Mar 23, 2021 2 83
A
Help with changing wedding location
Ashley, on March 7, 2021 at 9:29 AM

My wedding location is wrong, it wont let me change it. We had to change locations due to COVID

WeddingWire Support, Mar 23, 2021 1 112
Amanda
Custom Domain
Amanda, on February 25, 2021 at 10:03 PM

Just purchased a custom domain and now have no idea what to do next. Any help/tips?? I'm stuck. Can't find instructions anywhere and was just emailed a receipt back from wedding wire...

WeddingWire Support, Mar 23, 2021 2 60
Taylor
Wedding Website - Custom Domain Not Working
Taylor, on March 20, 2021 at 12:51 AM

Hello, I purchased a custom website domain through WeddingWire's program and it still hasn't become active. Is anyone else having this problem??

WeddingWire Support, Mar 22, 2021 3 96
A
Registry
Angela, on March 22, 2021 at 12:49 PM

Hello, I have a registry already started with Costco and for some reason my registry page on Wedding Wire is not allowing me to link it. Are we only allowed to link registries with the ones on the...

WeddingWire Support, Mar 22, 2021 1 54
C
Wedding Wire App
Cheramie, on March 18, 2021 at 12:29 PM

Did anyone else wake up to their WeddingWire app being completely reset? I’m beyond frustrated because I was tracking my budget and vendors in this app!

WeddingWire Support, Mar 19, 2021 6 76
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