Skip to main content

Account Support

Join group

We're here to help! Ask any questions about your WeddingWire account, learn about new features about our website, wedding forum, app, tools and more. Share your feedback with our team.

22,120
Members

Discussions

Sort by:
Last comment
  • Messages
  • Visits
  • Last comment
  • Date
  • Unanswered
K
Vendor options
Kirsten, on September 18, 2020 at 10:26 AM

On the vendor page there are so many options but for things like wedding planning and transportation we are doing those ourselves. I'd like to have them marked off or taken off the vendor take how...

WeddingWire Support, Sep 18, 2020 3 103
Laura
Can not access seating chart
Laura, on September 16, 2020 at 12:00 PM

Hello everyone! I can get to my guest list where there is a drop down menu to add my guests to specific tables. However I cant get to the tool that allows me to drag and drop the tables and names...

Laura, Sep 18, 2020 3 50
S
Review edit
Shelly, on September 16, 2020 at 5:38 PM

I posted a review of my daughter and son in laws wedding venue. The date is wrong and I'm having trouble editing. Any suggestions?

WeddingWire Support, Sep 17, 2020 1 56
L
Random Glitches
Lisa, on July 7, 2019 at 8:59 PM

Guests have been randomly deleted from our list, others have had contact information removed, and just now - ALL of my family are now listed as my fiancees and vice versa. Has anyone else experienced...

Ashley, Sep 15, 2020 6 100
Rebecca
rsvp Issue - Guests can see and change Rsvps for all other guests!
Rebecca, on August 5, 2020 at 2:22 PM

I am having a horrible issue with the RSVP function on my wedding wire website! Guests can see all the other guests and can modify their reservations, and they have to scroll through all the other...

Keely, Sep 15, 2020 5 193 1
Rashea
Wedding website
Rashea, on August 24, 2020 at 2:05 PM

Idk why support is not reaching out but it’s very frustrating to be emailing you guys and get no response. I just need an error fixed on my wedding website. I accidentally put my fiancé name as both...

Llcool_Kay, Sep 15, 2020 5 106
Lindsay
Issue with adding new vendor for my vendor list
Lindsay, on September 13, 2020 at 11:03 PM

My DJ does not have a profile on here, so he doesn't show up when I search for him. I go to the option to add a new vendor, complete all the fields and hit save and it will not show up on my vendor...

WeddingWire Support, Sep 14, 2020 2 65
T
Delete my wedding details
Teresa, on September 10, 2020 at 10:43 AM

Well...I had to break up with my SO. I would love to get rid of everything, not deactivate my account. Does anyone know how I can do this? I have tried to get rid of things but the only thing I seem...

Shirley, Sep 11, 2020 5 388
J
Review Removal Request
Joshua, on September 10, 2020 at 4:09 PM

Does anyone know how to get reviews removed that I have posted? I have contacted both help@weddingwire.com and support@weddingwire.com multiple times but have heard no response

WeddingWire Support, Sep 11, 2020 2 113
Elyse
Keeps saying error 500
Elyse, on September 10, 2020 at 9:53 PM

wont let me invite my guests or message them. Ive messaged support with no response. very frustrating

WeddingWire Support, Sep 11, 2020 1 44
K
Website
Karen, on September 10, 2020 at 12:55 PM

Hello, I need help. I cannot access my registry when I use the domain name that we purchased. I don't want to use the suggested vendors. We set up a honey fund. I only want that information to show....

WeddingWire Support, Sep 11, 2020 1 45
Melissa
Rsvp menu option
Melissa, on September 10, 2020 at 6:38 PM

How can I get rid of the menu option when it comes to the guest rsvp'ing?

Caytlyn, Sep 10, 2020 1 60
Shanda
Pinterest
Shanda, on September 7, 2020 at 10:29 PM

How to add my pinterest so I can add my inspiration for decor etc? Thanks in advance!

WeddingWire Support, Sep 8, 2020 2 54
M
My wedding domain is expiring
Melanie, on September 6, 2020 at 10:39 PM

Hello my wedding was canceled due to Covid.y wedding domain website that I paid for is expiring tomorrow. It’s so sad I thought I would only need the website for a year and now I need it for two...

WeddingWire Support, Sep 8, 2020 4 164
B
Well wishes/marriage advice section for guests on website?
Bettiann, on September 4, 2020 at 9:23 PM

Is there a way to have a page on your wedding website for guests that can't attend or who have received an announcement to leave well wishes for example.

WeddingWire Support, Sep 8, 2020 4 59
julie
Countdown on my app
julie, on January 23, 2018 at 8:48 PM

I added the wedding wire widget on my phone but the hours on the countdown are wrong. How do I add in the correct TIME of our wedding?

Gwendolyn, Sep 6, 2020 9 470
Christine
Wedding website question
Christine, on September 22, 2019 at 2:43 PM

Hello everyone! Currently we are working on editing our wedding website, but having some trouble with the alignment of the texts. Is there anyway to edit it so that we can center the section in...

Sean, Sep 4, 2020 3 74
Ashley
Tracking Gifts through Wedding Wire
Ashley, on September 4, 2020 at 2:55 PM

We are getting married next month and this will both be our second marriage, so we have asked guests to contribute to the Honeyfund. I was wondering if there is a place on Wedding Wire to track...

Ashley, Sep 4, 2020 80
Holly
Online rsvp and Plus One Guest Names?
Holly, on August 27, 2020 at 9:59 AM

Hello, I am using RSVP cards in the envelope with with invitation and also guests can RSVP on our wedding website. For the online RSVP I have "Plus One" for the guests who aren't married and I do not...

Holly, Sep 4, 2020 4 137
Dena
Checklist won't load
Dena, on September 1, 2020 at 12:18 PM

Every time I open the Planning area I try to to open the checklist. Always an Error to open. I have had to start an offline checklist!!!!

WeddingWire Support, Sep 3, 2020 1 28
WeddingWire celebrates love ...and so does everyone on our site! Learn more

Groups

WeddingWire article topics