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  VIP September 2021
  Michelle · on December 8, 2020 at 9:50 PM

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  Not totally sure. Maybe delete the app and reinstall it. Also use WW via chrome instead of internet explor. I hope you get it worked out. Good luck!

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  Just Said Yes September 2021
  Kathleen · on December 9, 2020 at 7:39 AM

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  Thanks! I will try that.

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  VIP September 2021
  Michelle · on December 9, 2020 at 9:40 AM

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  You're welcome and message the tech people directly too if it doesn't work.

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  WeddingWire Administrator March 2023
  WeddingWire Support Team · on December 9, 2020 at 2:22 PM

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  Hi Kathleen,

  If re-downloading the app doesn't work, try Clearing Cache on your browser and please feel free to write in to help@weddingwire.com. Include specific examples of what is not reflecting correctly so that our team can take a look!

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