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Just Said Yes January 2020

What happened?

Car-Mel, on November 20, 2019 at 9:58 AM Posted in Account Support 0 1

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While attempting to change name to another since we are using two different emails. All progress with our lists, vendors, etc have vanished...! Please help.

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Latest activity by WeddingWire Support Team, on November 20, 2019 at 4:34 PM

WeddingWire Administrator March 2023
WeddingWire Support Team · on November 20, 2019 at 4:34 PM
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Hi Car-Mel,

It sounds like you were attempting to link your account with your fiance’s which resulted in the accounts linking the wrong way! When you link two accounts together, the account that you link the other INTO then becomes the primary account. The information on that account overrides the information on the secondary account. You can switch that around by unlinking the accounts in the 'Settings' portion of your account and then re-linking them the other way.

Please take a look at our Support Article further explaining Linked Accounts .
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